Find answers about products, purchasing, selling and fulfilment. For an existing order, contact support through your order record so the team can review the relevant details.
FAQs
Yes, where the seller offers retail packs or individual units. Each listing shows the available pack sizes and minimum order.
Yes. Browse wholesale offers or request a quotation for your required quantity.
Availability depends on the seller’s location, stock and delivery coverage. Choose your location to view relevant offers.
Products are supplied by the seller identified on the listing. CoopX provides the marketplace and supports order coordination.
Charges depend on the seller or delivery provider, destination, quantity and handling requirements. Review the confirmed charge before proceeding.
The seller should notify you. Substitutions or quantity changes require your agreement, with any payment adjustment handled under the applicable policy.
Report the issue through your order record and provide relevant details or photographs. The support team will review it under the applicable resolution and refund procedures.
Where a badge is displayed, its explanation should identify the checks completed. It does not replace the product information or purchasing terms.
Use your order history to start a repeat purchase, subject to current availability, prices and fulfilment options.
